Always Know What to Say - Easy Ways to Approach and Talk to Anyone' by Peter W. Murphy
When we first meet new people, we all feel a little awkward and self-conscious until we feel that we understand the other person a little. And the key to feeling at home again and to understanding other people, is to be comfortable with the many facets of communicating with others. This book simplifies that.
In part I of this book, author discusses a development strategy for everyone, such that, even if one is a quiet person one can become more comfortable and expressive, whomsoever one talks to.
What all can make one better, both at connecting with people, and for expressing oneself. How, practicing kindness, gratitude, loving yourself and forgiveness shall provide the solid foundation one needs, to truly be at peace with all and one.
Part II of this book is about practical conversation skills, tips and strategies. What is the best way to approach someone and start a conversation? What techniques are there that will always work in every situation?
Author follows up by listing some fundamental principles that do work every time. Tips that can make one relaxed and creative enough to start a conversation with ease, even with a wide range of different people. How to approach someone to begin a conversation, how to maintain one's confidence even when the response is not in expected lines, how to stop feeling nervous, how to avoid getting stuck for words, how to use one's body language to the optimum and a many more golden hints are there, to make this book a treasure.
As the author puts towards the end: Follow this book. You either do great or you learn something that helps you become great.